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Contact us

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KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +84 28 3997 5838.

You can reach us on working days between 08:00 and 17:30.

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REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel +84 28 3997 5838

konevietnam@kone.com (In cases where quick response isn’t needed)

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KONE OFFICES AND CONTACTS

KONE Vietnam
Floor 5, Centre Point Tower,
106 Nguyen Van Troi St., Ward 8, Phu Nhuan District, HCMC
Tel +84 28 3997 5373

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How can we help you

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services
Equipment/service type *|Elevators|Autowalks|Escalators|Doors|Advanced People Flow solutions |People Flow planning|Other


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CONNECT WITH OUR LEADERS

Our Management Team is dedicated to fostering strong partnerships and delivering excellence in every engagement. We welcome your inquiries, feedback, and business opportunities. For general enquiries, please complete the form above. For executive level attention, kindly reach out to our Management Team.

Edward Loy KONE South East Asia MD

Edward Loy

Managing Director for KONE Southeast Asia
Interim Managing Director for KONE Vietnam
md.southeastasia@kone.com