Every journey through your building is an opportunity — to impress, to reassure, and to add lasting value. KONE Journey is a modular, connected solution portfolio that transforms elevator experiences across new and existing buildings, making every ride smoother, smarter, and more memorable.
KONE Journey enhances the user experience in vertical transportation — from residential buildings to high-end, mixed-use commercial developments. It brings together convenience, personalization, and engaging experiences, while supporting higher levels of safety and security as part of the overall building concept.
By improving everyday elevator journeys, KONE Journey increases tenant satisfaction and strengthens overall building attractiveness — helping developers create buildings people want to live in, work in, and return to.
KONE Journey supports both new builds and existing buildings, improving building attractiveness and optimizing people flow performance throughout the lifecycle of the building.
A high-quality elevator experience that supports premium building positioning. KONE Journey helps attract and retain tenants and residents in competitive markets — delivering a strong "wow factor" from the very first ride and making elevators part of the building's identity and overall experience.
Maximize capacity during peak traffic periods with intelligent destination control, with an opportunity to optimize energy use during quieter hours. Designed for different building types, as well as cruise ships, KONE Journey adapts to changing usage patterns to ensure smooth, efficient people flow throughout the day.
Built-in KONE Access integrates elevators with building systems. Fire, evacuation, and intrusion control remain separate safety and security functions, working alongside access control to support a coordinated approach to building safety. Security and smooth people flow, working together from day one.
Protect the long-term value of your building through modernization solutions that improve performance, people flow, and user experience. With minimal disruption, even aging buildings can be transformed into more modern environments for tenants and visitors.
KONE Journey is a modular and connected solution portfolio that adapts to the needs of the building and its users, enabling smooth people flow, touch-free access, and engaging digital experiences throughout the building lifecycle. Choose the solutions that fit your building today, and expand over time.
A smart elevator control system that makes journeys more convenient. Passengers are assigned to the optimal elevator for their destination floor - improving handling capacity, reducing travel times, and adapting flexibly to different building types and traffic patterns.
Touchless access for tenants and visitors from the entrance to their destination floor, without compromising security. Built-in access control simplifies project delivery and integrates KONE elevators and turnstiles seamlessly with building access systems.
Digital content and information that enhance the journey experience. Elevator screens deliver relevant, engaging content – from building information and wayfinding to advertising and brand communication – turning every ride into a value-adding moment.
Expand the KONE Journey suite with complementary solutions that add further layers of convenience, security, and integration – tailored to the specific needs of your building and its users.
Speed gates supporting smooth and secure access in busy environments. KONE Lane brings together space-efficient design and advanced sensor technology to ensure seamless, secure people flow – an ideal complement to KONE Access in high-traffic lobbies.
An immersive in-car experience designed to captivate passengers and make every journey more enjoyable. High-quality displays, dynamic lighting, and sound create engaging elevator journeys that can be tailored for branding, communication, or building information.
Enable smart elevator calls via mobile devices using KONE applications or APIs. Passengers can interact with elevator systems through their preferred app, supporting a more seamless and connected building experience.
Enable integration between elevators and a wide range of building technologies, from delivery and cleaning robots to building-wide wayfinding systems. Flexible integration options allow your elevators to become part of a connected, intelligent building ecosystem.
Modern buildings face increasing demands. That’s why KONE Journey’s solution portfolio adapts to the needs of your environment — delivering the right combination of convenience, experience, and security to keep your world moving.
Enhancing the tenant experience in commercial real estate is a top priority for property owners and managers seeking to attract and retain high-quality tenants. A smooth and intuitive journey through the building is an important part of that experience.
KONE Destination gives passengers in high-traffic environments clear guidance from the moment they approach the elevators, helping to reduce congestion and confusion in the lobby. Passengers select their destination at an operating panel. QR codes can be used to reach the desired floor.
Integrated access control ensures that only authorized users can access permitted floors, creating a secure and seamless journey throughout the building.
Whether designing a new residential building or refurbishing an existing one, a smooth and premium building experience is essential for residents — while maintaining strong security and supporting energy-efficient operation. Personalized and secure people flow plays an important role in delivering this.
KONE Destination can be integrated with your access control solution for improved security, and user profiles support personalized features such as home floor calls. The accessibility function gives passengers extra time to reach the car, longer door dwell times, and fewer people assigned to the car.
Connected in-car displays can also be used to share topical building information and updates with residents, improving communication across the building.
On cruise ships, managing passenger and crew movement is as complex as operating a floating city.
KONE Journey enhances people flow across dining, entertainment, and embarkation areas, helping reduce bottlenecks during peak moments and creating smoother movement throughout the vessel.
With real-time monitoring and group control, it supports more efficient operations for guests and crew, improving the overall journey experience at sea.
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